Shipping policy
Shipping Policy
Thank you for supporting Palmheart Press! Every purchase helps support our mission to inspire environmental stewardship through storytelling.
Processing Time
Orders are typically processed within 2–3 business days. During book releases, preorders, or other high-volume periods, processing may take a little longer. We appreciate your patience and will notify you if there is a significant delay.
Shipping
We currently ship within the United States using standard shipping. Once your order has been shipped, please allow 3–5 business days for delivery. Shipping times are estimates and may vary due to carrier delays, holidays, or weather conditions.
Preorders
Items purchased as preorders will ship by the estimated date listed on the product page. If your order includes both preorder and in-stock items, your entire order may ship together when the preorder item is available unless otherwise noted.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information so you can follow your package's progress.
Shipping Address
Please double-check your shipping address before completing your purchase. Palmheart Press is not responsible for orders shipped to an incorrect address provided at checkout.